This Privacy Policy applies to personal data processed by Prime Properties through the website, application, APIs, support channels, and associated marketplace services. It is intended primarily for users in India and should be read together with the Terms and Conditions and any legally required notices displayed on the Platform.
We may collect account details such as name, email, phone number, password hash, address fields, profile information, listing content, inquiry messages, payment and billing records, subscription status, contact unlock history, device identifiers, log data, and communications you send to us.
We collect information directly from you when you register, create listings, submit inquiries, make payments, or contact support. We also collect information automatically through technical logs, cookies or similar technologies where implemented, and from third-party providers necessary to operate the Platform.
We use personal data to create and maintain accounts, publish and moderate listings, process subscriptions and payments, gate contact details, manage inquiries, provide customer support, prevent abuse or fraud, comply with law, and improve the Platform and its security.
Where applicable, we process personal data to perform our contract with you, to comply with legal obligations, to protect the security and integrity of the Platform, to prevent fraud and abuse, and with your consent where consent is the required basis under applicable Indian law.
To the extent the Digital Personal Data Protection Act, 2023 applies, we process personal data as a data fiduciary for lawful purposes connected to the operation of the Platform, and we limit use to the purposes disclosed in this Policy or otherwise permitted by law.
We may share data with admins, service providers, payment processors, hosting providers, analytics or logging tools, messaging providers, and other parties when necessary to operate the Platform. We may also disclose data if required by law, court order, or government request, or to protect rights, safety, and the integrity of the Platform.
Approved listings may be shown on the public website, but owner contact details remain hidden unless the Platform rules allow access. Content you publish as a listing may be visible to other users and visitors as part of the marketplace experience, including for discovery by prospective buyers or sellers in India.
Subscription and fee payments may be handled by third-party gateways such as Razorpay or other service providers available in India. We may receive transaction status, identifiers, and verification results needed to confirm payment and maintain billing records, but we do not intend to store full payment card details on our servers.
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, to resolve disputes, to enforce agreements, and to maintain records required for accounting, billing, or security purposes.
We use administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No system is completely secure, and we cannot guarantee absolute security.
Subject to applicable law, you may request access to, correction of, or deletion of certain personal data, object to or restrict certain processing, or withdraw consent where consent is the basis for processing. Certain requests may be denied where required by law or where we have a lawful basis to retain the data.
Where the Digital Personal Data Protection Act, 2023 applies, you may also exercise rights available to a data principal under that law, including the right to know what personal data is being processed, the right to correction or erasure where applicable, and the right to grievance redressal through the contact details below.
If cookies or similar technologies are used, they may support login sessions, preferences, analytics, performance monitoring, and security. Browser settings may allow you to control cookies, but doing so may affect certain Platform features. We may also use strictly necessary session controls to keep user accounts, checkout flows, and protected marketplace actions functioning properly.
The Platform is not intended for children where local law requires a higher age threshold for account creation or data processing. We do not knowingly collect personal data from children in violation of applicable law.
Because service providers or hosting systems may be located in different jurisdictions, your data may be processed outside your local region. Where required by applicable law, we will take steps intended to protect the data in accordance with Indian legal requirements and the terms imposed by our service providers.
We may update this Privacy Policy from time to time. The revised version will be posted on the Platform with an updated effective date, and continued use of the Platform after the update constitutes acceptance of the revised Policy to the extent permitted by law.
If you have questions about this Privacy Policy, want to exercise your rights, or need grievance redressal, contact us using the details below.